5 Customer Service Trends Your Team Should Adopt

Customer service standards are changing. Consumers expect more thorough customer service, more empathy, more accuracy, and more convenience when it comes to getting support from a brand. In this video, Tom from Nextiva discusses 5 customer service trends your team should adapt to meet the changing expectations of your customers. His first tip is to consider an omnichannel approach.

To learn more please watch this free on-demand webinar from Nextiva.

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