The biggest threat to procurement’s control over travel and expense isn’t employee defiance it’s the friction baked into legacy T&E policies and tools. When booking experiences feel cumbersome, slow, or overly restrictive, employees bypass approved channels and turn to consumer apps, driving off platform spend and eroding real-time visibility. That leakage weakens vendor negotiating power, complicates compliance, and forces procurement into retroactive, manual clean-up instead of strategic cost management.

In this session, we’ll explore how leading procurement teams are redesigning travel programs to drive higher employee adoption and keep more spend in-policy by combining intuitive, consumer-grade booking experiences with smart guardrails, centralized data, and integrated travel and expense management that restores visibility and strengthens vendor leverage.

Key Takeaways:

• • ◎ Understand how T&E friction creates spend leakage and weakens vendor leverage
  • ◎ Learn a framework for designing travel programs employees actually adopt
  • ◎ Gain strategies to centralize travel and expense data for real-time visibility
  • ◎ Walk away with practical next steps for modernizing procurement’s T&E playbook

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